January 1, 2014
CoreCentric Solutions Expands Chicago Area Operation; Demand for Returns Management Spurs Growth.
FOR IMMEDIATE RELEASE
Donna Barbic: 630-216-5050
CoreCentric Solutions, Inc. (http://www.corecentricsolutions.com), a leader in aftermarket service solutions, has been selected as the exclusive authorized product returns provider for Hunter Fan Co. (http://www.hunterfan.com). CoreCentric will manage product returns for Hunter, Hunter Prestige and Casablanca branded ceiling fans and accessories. The returns management program consists of receiving and inspection, quality analysis, reporting, reconditioning services and providing access to secondary markets.
“We are providing Hunter with a complete aftermarket services solution; and are extremely pleased to have been selected as Hunter’s exclusive product returns partner. We will manage the program from end to end ensuring returns are carefully managed from receiving through liquidation,” said Badal R. Wadia, CoreCentric’s President and CEO.
“When looking for a partner in returns management, we wanted a company whose engineering and technical capabilities met the quality standards expected of the Hunter and Casablanca brands. CoreCentric not only meets, but exceeds those expectations. Their returned product evaluation and testing standards meet the same requirements as Hunter upon initial product release,” says Tammy Judd, Vice President of Quality & Continuous Improvement at Hunter Fan Company. “Not only is the entire returns process more efficient, but the product evaluations we receive from CoreCentric provide immense value to our Engineering and Quality departments – value we weren’t able to realize while managing the returns process internally.”
Record setting growth during 2012-2013 has resulted in CoreCentric’s warehouse expansion in suburban Chicago. CoreCentric recently leased a third facility in a Carol Stream, IL industrial park (725 Center Avenue) and has added 40 employees, bringing the company’s total square footage to 310,000 sf. “The newly leased space allows CoreCentric to respond to increased demand for its returns management services,” Wadia commented.
CoreCentric’s returns management services include familiar household brands such as Black & Decker, Igloo, Haier and Air-O-Swiss. “Because our processes and infrastructure are already in place to manage large scale returns, the transition with Hunter was implemented fairly quickly with minimal disruption. This model could be applied to virtually any type of products”, commented Wadia.
Although some companies choose to manage their reverse logistics supply chain internally, many elect to outsource this activity; once outsourced that fixed cost center converts to an income providing revenue source. For many companies transferring this activity also results in increased efficiencies and reduced costs because the outsource partner has trained personnel, processes and necessary equipment to handle the end to end product returns process. “It’s a major decision for a company to consider, importantly you’ll want to choose a partner with the ability to manage the returns process, refurbishment services, liquidation capabilities and data analytics so that you extract the most value possible from your returns,” explains Wadia.
ABOUT CORECENTRIC SOLUTIONS
Founded in 1995, CoreCentric Solutions has become a leader in aftermarket service solutions. From its headquarters outside Chicago, the company provides customized product and part lifecycle management and remanufacturing solutions to some of the largest U.S. retailers and the world’s major appliance manufacturers. For more information, visit http://www.corecentricsolutions.com.
ABOUT HUNTER FAN COMPANY
Founded in 1886 and headquartered in Memphis, Tenn., Hunter Fan Co. is the world’s original ceiling fan manufacturer. For over 125 years, Hunter Fan Co. has led the industry in innovative design and quality craftsmanship to deliver maximum air movement and unmatched performance consumers can count on for generations to come. Hunter ceiling fans are available at lighting showrooms, home centers and online retailers nationwide. For more information, visit http://www.hunterfan.com, or call 1-888-830-1326.